Shipping
Deliveries
At Isaga you can complete your order in the online store at www.isaga.pt or with our direct help via email geral@isaga.pt.
Our deliveries are free and express in 24h/48h to mainland Portugal and the Islands.
These deadlines apply to all orders completed and paid for by 2pm on each business day.
In the event of a stock shortage in our Lisbon warehouse, the item may be sent from one of our partner stores -Sapataria do Carmo- which may take an additional 1/2 working days than the usual time.
During festive periods, promotional campaigns and/or holidays, deadlines may be extended and/or subject to change.
Note: We rely on the professionalism of our delivery partners to meet previously agreed timings.
Prices
Mainland Portugal via Transporter MRW - free
Madeira and Azores Islands via CTT Expresso - free
Spain via MRW Carrier – 1/2 working days – €6
Europe via FedEx Express Carrier – 1/2 business day – €20 shipping. *
Canada and United States via FedEx Express – 2 to 3 business days – €30*
Rest of the World via FedEx Express - 3 to 5 business days – €40*
Pricing policy – international level
*For NON-EU countries, the Portuguese VAT rate of 23% is automatically deducted in the shopping cart when adding the shipping address. Therefore, please bear in mind that upon receiving the order you will pay taxes corresponding to the destination country.