At Isaga you can complete your order in the online store at www.isaga.pt or with our direct help via email geral@isaga.pt.

Our deliveries are free and express in 24h/48h to mainland Portugal and the Islands.

These deadlines apply to all orders completed and paid for by 2pm on each business day.

In the event of a stock shortage in our Lisbon warehouse, the item may be sent from one of our partner stores -Sapataria do Carmo- which may take an additional 1/2 working days than the usual time.

During festive periods, promotional campaigns and/or holidays, deadlines may be extended and/or subject to change.

Note: We rely on the professionalism of our delivery partners to meet previously agreed timings.

Mainland Portugal via Transporter MRW - free

Madeira and Azores Islands via CTT Expresso - free

Spain via MRW Carrier – 1/2 working days – €10

Europe – UPS or DHL Express – 1 business day – €25 *

Europe non European Union (Norway, United Kingdom and Switzerland) via UPS or DHL Express - 1 to 2 business days - €35 *

Canada and United States - UPS or DHL Express – 3 to 4 business days – €45 *

Rest of the World – UPS or DHL Express – 3 to 5 business days – €45 *

Pricing policy – ​​international level

All prices for @sapatariadocarmo products listed on the website https://www.sapatariadocarmo.com include Value Added Tax (VAT) at the current rate of 23%.

*For NON-EU countries - Please bear in mind that upon receiving the order you will pay taxes corresponding to the destination country.